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    We currently have the following positions vacant:

    1. Customer Service Representative (6 months maternity leave contract)
    2. Loving Earth Tasting Ambassador (Sydney/Melbourne)

    1. Customer Service Representative(6 months maternity leave contract)

    We are seeking a confident Customer Service Representative who lives & breathes our company values and feels strongly connected with our brand ethic. 

     

    The role & what it will involve

    - Providing excellent customer service support, including:

    • Processing orders
    • Answer/resolve customer queries by phone
    • Dealing with 3rd party logistics and freight queries
    • Educating and informing customers about our products and services                                              
    • Email management

     - Occasional sales/promotional support tasks, including:

    • Outbound sales calls
    • In-store store servicing and merchandising
    • Management of key accounts
    • Participate in events & tradeshows

     

    A bit about you

    Attitude

    • Personal values that are in line with Loving Earth’s company values
    • Interested in health and organics

    Experience

    • Minimum of 3 years of experience in an administrative Customer Service role
    • Desirable: experience in working in health & organics industry

    Skills

    • Excellent interpersonal skills, written and verbal communication skills
    • Commercial acumen, sales confidence
    • Great attention to detail, high focus on quality
    • Good organisational skills, including ability to plan and self-organise, multi-task in a busy environment
    • Advanced skills in the use of Microsoft Office programs
    • Flexible, proactive, positive, highly motivated and energetic

     

    Job details

    • Full-time or Part-time
    • Cover for maternity leave, for at least 6 months, with a possibility of extension
    • Salary: $49-52k + Super, pro rata, depending on experience
    • Located at our office in Scoresby (VIC)

     

    How to apply

    Please email a cover letter (explaining how you are a great fit for the role) and your CV attn. Melissa Trencevski (Customer Service Manager): info@lovingearth.net with the subject line “CS job application”. If you have any questions on the role, please contact Melissa on 03-90956250

    Applications for this role close on Sunday 30 July 2017


    2. Loving Earth Tastings Ambassador

    We’re on the hunt for an all-round superstar Loving Earth Tastings Ambassador. But not just one, we need two! One in Sydney, and one in Melbourne.
     
    The role is casual with approximately 2-3 tastings or events per week, so you must be flexible. 
     
    What the role entails:
     
    Product Promotion
    In store promotions of specific products. This includes educating our in store customers and staff on our products including ingredients and possible health benefits thereof.
     
    Customer Service
    Wow our customers with a passion for our amazing product range which will lead them with no choice but to purchase our goods.
     
    Loving Earth Ambassador
    Strong knowledge of the ingredients of all of our products. A consistent, pleasant approach to each person as a representative for LE. Following up with any queries or enquiries which could not be answered on site.  
     
    A bit about you:
    • Has a minimum of 2 years experience. Particularly in the customer service or hospitality industries.
    • Has sound knowledge of the products which Loving Earth produces.
    • Is a keen foodie and has a passion or background in nutrition.
    • Loves people and is able to tell the Loving Earth story in accessible sound bites.
    • Excellent communication skills
    • Good basic knowledge of our products and a desire to constantly learn more about them
    • Passion for healthy living which will translate when speaking to our customers
    • Strong orientation towards sustainable, values-led organisations
    The role will mean traveling around so you will have to have your own transport and be available to work in and around Melbourne or Sydney as required.
     
    If this sounds like you, or someone you know, then send your resume and why you think you’re perfect for the role to our Customer Service Manager Mel: melissa.trencevski@lovingearth.net with the subject heading ‘Loving Earth Tastings Ambassador'
     
    Applications for this role close on Sunday 23 July 2017
     

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